Terms of service.

Effective Date: September 12, 2025

These Terms of Service (“Terms”) govern your use of services provided by Untangled Solutions, LLC (“Untangled Solutions,” “we,” “our,” or “us”). By engaging our services, you agree to these Terms.

Scope of Services

Untangled Solutions provides customized solutions for Internet connectivity, audio/entertainment systems, and security integration for residential and commercial clients. Services may include consultation, installation, configuration, troubleshooting, and ongoing support.

Client Responsibilities

By using our services, you agree to:

  • Provide accurate information necessary for us to deliver services.

  • Ensure that we have appropriate access to equipment, systems, or premises to complete work.

  • Comply with all applicable laws regarding your use of our services and installed systems.

Payments and Fees

  • Payment terms are provided at the time of engagement.

  • Invoices are due according to the terms specified; late payments may incur additional fees.

  • All deposits and payments are non-refundable unless otherwise stated in writing.

Warranties and Disclaimers

  • We make no guarantees that services will be error-free, uninterrupted, or compatible with all existing systems.

  • Any warranties for hardware or third-party products are provided solely by the manufacturer or vendor.

  • Our liability is limited to the maximum extent permitted by law and shall not exceed the amount paid for services rendered.

Limitation of Liability

To the fullest extent permitted by law, Untangled Solutions shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our services, including but not limited to lost profits, data loss, or security breaches outside our control.

Termination of Services

We reserve the right to suspend or terminate services if:

  • You fail to pay fees when due.

  • You misuse our services in a way that violates these Terms or applicable law.

  • Continued service becomes impractical or unsafe.

Changes to Terms

We may update these Terms periodically. Continued use of our services after updates indicates your acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of the state in which Untangled Solutions, LLC operates, without regard to conflict of law principles.

Contact Us

For questions about these Terms, please contact:

Untangled Solutions, LLC
2805 Evangeline St, Ste 3, Monroe, LA 71201
ashton@untangledsolutionsllc.com