Privacy policy

Effective Date: September 12, 2025

Untangled Solutions, LLC (“Untangled Solutions,” “we,” “our,” or “us”) values your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you engage our services, visit our website, or interact with our team.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and payment details provided when requesting services.

  • Technical Information: Device type, operating system, IP address, and browsing data when visiting our website.

  • Service Information: Details about the connectivity, audio/entertainment, and security solutions you request or purchase.

How We Use Your Information

We use the information we collect to:

  • Provide, deliver, and support our services.

  • Communicate with you about appointments, billing, updates, and support.

  • Improve our services, website, and customer experience.

  • Comply with legal obligations and resolve disputes.

Sharing of Information

We do not sell or rent personal information. We may share information in the following circumstances:

  • Service Providers: With trusted third-party vendors who help us deliver services (e.g., payment processors, software providers).

  • Legal Requirements: If required by law, court order, or government regulation.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your location, you may have the right to access, update, or request deletion of your personal data. To exercise these rights, please contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy, please contact:

Untangled Solutions, LLC
2805 Evangeline St, Ste 3, Monroe, LA 71201
ashton@untangledsolutionsllc.com